Medical Helpline 1813

Have you suffered an injury or have you suddenly become ill when the local physician is closed? Then dial 1813 if you need help. 
Can it wait? Then call your own or a local GP to make an appointment, get repeat prescriptions, etc.

​What is Medical Helpline 1813

​Medical Helpline 1813 is the emergency line in The Capital Region of Denmark. The Medical Helpline 1813 is staffed by psysicians and nurses who are able to guide you to proper and quick help and assistance when your GP is closed.

​If you need urgent medical assistance with acute, life threatening illness or with injury, then call 112.

You must dial 1813

​- After 4pm monday-friday and on ​weekends​

If you need help outside of your GP's normal hours, please dial 1813. Psysicians and nurses will advise you about proper treatment. For example, they can refer you to a hospital emergency department or an urgent care center. ​

- to receive treatment within shortest waiting time

The Medical Helpline 1813 is able to inform you about which hospital emergency department or urgent care center has the shortest waiting time. As part of the service, you will be informed about when you can expect to be examined and treated. 

If you visit a hospital emergency center or an urgent care center without an appointment, you will receive help according to your needs, but you will normally wait a little longer.​

- to receive proper help

The Medical Helpline 1813 is staffed by specially trained nurses and physicians who can help you with advice and guidance if you have suffered an injury, or if you have suddenly become ill. The Medical Helpline 1813 knows which service you require that matches your situation.

​​​Text message service for hearing impaired

Read more about the helpline 1813 text message service for the hearing impaired. (Danish)

Non-D​anish mobile phone services​

If you are using a mobile phone service based outside Denmark, please remember to use Denmark’s country code +45 before dialling​ 1813.​​

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