Important information on coronavirus

About visits, cancellations and symptoms


Corona: Other languages

Wear a face mask at hospitals 

Wear a face mask in common areas of the hospital, such as entrance halls and waiting areas. 

Patients can remove their face mask in their room. Visitors may remove their face mask in the patient’s room if it is possible to keep two metres away from other people.
Children under 12 years of age can decide for themselves whether to use a face mask.

Restrictions for visitors and escorts at the hospital
In order to avoid infection, at the moment our patients may only be accompanied by and receive visits from one fixed relative.

Therefore, as a relative you may only enter the hospital if you are the FIXED closest relative of a patient. However, children and young people under the age of 18 may be accompanied and visited by up to two fixed relatives.

This limitation does not apply to critically ill patients and patients who can receive visits in outdoor areas. 
Contact the relevant department if you are in doubt.

During your visit

You must follow these rules when you are at the hospital:

  • Use a face mask - see the section on exceptions
  • Wash your hands or use a hand disinfectant often.
  • Keep two metres away from other people
  • Keep at least one metre away from other people in the waiting room.
  • follow all instructions from staff and on posters.

Patients whose appointment has been cancelled 
Due to coronavirus, since mid-March we have had to postpone appointments for diagnosis, treatment and check-up. The staff are currently making an extra effort to call in patients. This means that you can also be called in during the evening or at the weekend. Patients with the greatest need for treatment and diagnosis will be called in first. Please keep an eye on your e-Boks. 

If you have to cancel your appointment, please do so as early as possible

Remember to cancel your appointment as soon as possible if you cannot make it to the hospital. Then we can give your appointment to someone else who is waiting, and you can get a new appointment without having to wait too long. This may be important for your treatment course.

For patients/citizens with symptoms of coronavirus

  • If you have problems breathing, if your symptoms are getting worse, or if you have been ill for several days, ring your general practitioner (GP) (or 1813 outside opening hours).
  • It is important that you call first and that you do not show up at the waiting room, as you could infect others. 
  • If you have mild symptoms and want to be tested, contact your GP

Keep your distance from people close to you and avoid contact with others outside your home.

If you have an appointment at the hospital, call the department for a new appointment.

Test for coronavirus

Read about referrals and results of tests forcoronavirus on

Read about referrals and results of tests for coronavirus on


If you have general questions about the coronavirus, please call the authorities’ hotline, which is open 24-hours a day. Telephone number: +45 70 20 02 33

You can also search information in English on coronavirus on

For employees at the Capital Region of Denmark

There is information on the coronavirus for staff employed by the Capital Region of Denmark on the Region's website

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