Personnel information on the coronavirus

Updated september 28th with links for people at higher risk.

This applies for all hospital staff, employees at Steno Diabetes Center Copenhagen, the Capital Region of Denmark emergency medical services (Akutberedskab), at Capital Region of Denmark pharmacies (Apotek), at the Social Enterprise (Den Sociale Virksomhed) and at Koncerncentrene.

Test for staff

Find information on your local intranet or homepage. 

Terms and conditions of employment

Suspected COVID-19

Updated july 8th

As an employee, you should be particularly aware of any symptoms that may provoke a suspicion of COVID-19, and we encourage you to voluntarily get tested at the slightest symptom. You are encouraged to get tested if you have been in contact with someone who is infected or if you live in an area with many newly infected inhabitants (20 or more people per 100,000 inhabitants). For further information:

Testing of healthcare staff

See also the Danish Health Authority guidelines

Guidelines for managing COVID-19 in the health service - 06.07.20

Staff and the employer's responsibility to prevent infecting with COVID-19 - 06.04.20

Tracing infection of people you have been contact with - 16.06.20 

The guidelines state that if you test positive for coronavirus, you can return to work once you have been free of symptoms for at least 48 hours.

If you are tested positive for COVID-19 or you have symptoms of COVID-19, notify your manager, so that sickness benefit refunds can be applied for from the first day of sickness.

If you are thinking of travelling abroad

Updated august 24th

The Ministry of Foreign Affairs' travel guidelines are constantly changing depending on the development of the COVID-19 infection rate and various entry restrictions. Therefore, it is important that you keep yourself updated on the Ministry of Foreign Affairs' website before traveling abroad. 

See the website of The Ministry of Foreign Affairs here.

If you return to Denmark after travelling in a country or in a region to which the Ministry of Foreign Affairs of Denmark at the time of departure advises against travelling, you must stay at home for 14 days after your arrival in Denmark. However, this rule does not apply if you are returning from a stay in your own rural holiday home or similar in another Nordic country, irrespective of the general travel guidelines for that country. 

The Capital Region of Denmark expects employees to return to work after their holiday as planned in agreement with their manager. Non-necessary travel to countries the Ministry of Foreign Affairs advises against can lead to greater risk of infecting other colleagues and patients, and for this reason too, the Region recommends that you comply with the travel guidelines from the Ministry of Foreign Affairs.

If, contrary to the Ministry of Foreign Affairs' travel guidelines, you travel privately to other countries, and subsequently have to stay at home for 14 days, you will not be entitled to pay for this period. Having to stay at home can have serious consequences for work  and for planning work schedules for your colleagues, who will have to cover for staff who have not followed the travel guidelines from the Ministry of Foreign Affairs.

A specific assessment may entail a breach of employment contract and there may be employment-law consequences.  

If, contrary to the guidelines from the Ministry of Foreign Affairs, you travel abroad privately, and during the trip you fall ill or are infected with COVID-19, the infection will be treated as self-inflicted and you will not be entitled to pay during your absence while you are ill or in isolation.

If the travel guidelines for the country you are visiting change from yellow to orange during your holiday, you can stay until the end of your holiday. You will not be required to quarantine for 14 days after you return home. However, you will be required to get tested. 

Guidelines from the Danish Health Authority on tracing infection of people you have been contact with

If you live abroad

If you live in a "quarantine country" (orange), you may enter Denmark provided you have a worthy purpose for entry to Denmark, such as working in Denmark. When entering Denmark you must provide proof of valid purpose. On march 14th you received a letter documenting your employment with the region to your eBoks (or your work email, if you are not registered for digital post). Present the letter at the Danish border as documentation of your valid purpose for entering Denmark. Your letter of employment supplemented with your most recent payslip can also be used as documentation.

If you live in an "open country" (yellow), you may enter Denmark regardless of the purpose of your entry. 

If you live in a border region (Norway, Schleswig-Holstein, Skåne, Halland and Blekinge), you may enter Denmark regardless of the purpose of your entry provided your region still meets the criteria for being included on the "open" list. If your region is not on the list, you must have a worthy purpose or be able to present a negative Covid-19 test when you enter Denmark. You must be able to document your address and present your passport.

See more about entry to Denmark on the website of the Danish Police. 

If you are a Danish national or a resident of Denmark, you may enter Denmark regardless of the purpose of your entry.

If you regularly/daily travel back and forth to a high-risk area, the Danish Health Authority advises that you get tested every 7 days. You will not be required to self-isolate for 48 hours after taking the test. More detailed information is available from the Ministry of Employment.

Staff at higher risk

See the guidelines from the Danish Health Authority for staff at higher risk

Updated september 28th

The Danish Health Authority has listed who is at higher risk of serious illness with Covid-19, including people of high age, who are over-weight, who have a number of diseases or conditions or a weakened immune system. Applying an extended prudence principle, pregnant women have also been included.

Read about the specific risk groups:

Good advice for you who are at higher risk. 15.09.20

People at higher risk of Covid-19 - scientific basis. 23.09.20

Danish Health Autority: Guidelines for managing COVID-19 in the health service. 06.07.20

Recommendations from the Danish Health Authority for people at higher risk

The Danish Health Authority has assessed that by far the majority of people at higher risk can participate in social contexts, including work situations, provided precautions are taken, including stricter hygiene and distancing. Furthermore, the Danish Health Authority has assessed that, in general, people at higher risk do not need to be relocated at work or work from home, even if they have contact with many people every day.

Employers have overall responsibility for a safe working environment, including that employees are informed about possible sources of infection, e.g. contact points, and that it is possible to take important precautions at the workplace to reduce the risk of infection. Information is available locally and can be accessed via the intranet (RegionH.dk), the Health Authority website (SST.dk) and coronasmitte.dk.

In work situations for which the Danish Health Authority recommends the use of personal protective equipment, such equipment must be made available by the employer.

Employees at higher risk should, in dialogue with their manager, make a specific assessment of their individual working conditions, including the possibilities to ensure distancing from colleagues/ clients/customers/citizens or similar, possibly by creating a distance using barriers, and they should ensure facilities to maintain hand hygiene etc.

If the manager and employee at higher risk do not assess that it is possible to take measures to reduce the risk of infection, the possibility of reassignment or relocation to working conditions in which distancing and hygiene can be ensured should be examined, including options for working at home. If conditions cannot be reorganised to suit an employee at higher risk, it may be relevant to report absent. The dialogue should include individuals' own safety and risk assessments of their usual work tasks/functions.

Employees at higher risk should not carry out tasks or functions at work involving care, treatment or close contact with a person or patient where there is a suspicion of Covid-19 based on typical and characteristic symptoms, or where Covid-19 has been confirmed. In such cases, the employee at higher risk should be reassigned to another task or function. Any limitations on possibilities to reassign the employee should be resolved locally, and must not obstruct the employee from being reassigned.

Staff who live with a person at higher risk

Staff who live with a person at higher risk, e.g. a partner or child, will be treated in the same way as staff who are at higher risk themselves, see above. 

Clarification from the Capital Region of Denmark:

This is a regional clarification of "Managing of COVID-19: Recommendations for people at higher risk" dated 12 May 2020 and it is based on the definition in the guidelines concerning "persons at higher risk".

The clarification is with respect to page 9 about people who are employed in the healthcare, social and elderly sector, and who live with a person at higher risk (this will also apply, however, for employees who are themselves at higher risk):

Employees who live with people at higher risk, for example a partner or a child, should not in connection with their employment:

  • Work at a test centre, irrespective of whether the job entails assessing people with symptoms and referred to a test, or testing asymptomatic people; and irrespective of whether they are employed in the health path at hospitals or in the society path.

  • Work with patients in isolation, irrespective of whether these have been confirmed as COVID-19 positive or are awaiting test results. This means that you can work in close contact with patients who are awaiting test results, but who are not in isolation while they are waiting. For example, this could be patients who are routinely tested in connection with hospital admission, or people who come for elective or outpatient treatment. This also means that the relevant employees can work with patients in isolation for other reasons than COVID-19 or suspicion of COVID-19.

  • Work with the reception and assessment of patients who have been referred to hospital admission or examination, and who arrive with typical and characteristic symptoms of COVID-19, or who have been referred as "obs COVID-19". If a patient – without a prior "obs COVID-19" note – arrives at an emergency admissions department, a department or an outpatient department with typical and characteristic symptoms of COVID-19, the employee should ask others to take over the reception and assessment of the patient.

Therefore, the employee may work in a department or a section with COVID-19 patients or "obs COVID-19" patients, provided the above is observed.

Employees with tasks involving patient transport, for example porters, should not transport confirmed COVID-19 patients or "obs COVID-19" patients who are awaiting test results, and who are in isolation, if the employees live with a person at higher risk, see above. Cleaning staff who live with people at higher risk, see above, should not clean rooms after COVID-19 isolation patients. Both groups can otherwise perform their duties as usual.

It is assumed that, in all work with patients, there is a situation in which employees can easily use the relevant personal protective equipment.

Employees are responsible for informing their immediate manager if they are living with people at higher risk.

Reporting absent for staff at higher risk and staff with relatives at higher risk

If it is not possible to organise the workplace or change other employees' tasks such that work can be performed in accordance with recommendations from the Danish Health Authority for individuals who are at higher risk of a serious illness after infection with COVID-19, an option may be for the employee to report absent. This applies for staff at higher risk themselves, and staff with relatives at higher risk.

During the period of absence, employees will be entitled to full pay, provided that the Capital Region of Denmark has reimbursement access.  This applies currently until december 31st 2020.

According to the Danish Sickness Benefits Act, a number of conditions have to be met: 

  1. The employee's doctor has to provide a medical assessment of whether the employee has a higher risk of Covid-19 infection. If the employee is a relative to a person at higher risk, the relative's doctor should document that the relative is at higher risk.

  2. The employer should declare that it is not possible to organise the workplace or change tasks such that work can be performed in accordance with recommendations from the Danish Health Authority for individuals who are at higher risk of a serious illness after infection with COVID-19. On this basis, the employer will then relieve the employee completely from work duties.

  3. The employee also has to meet the conditions for entitlement to sickness benefits, including the requirement for number of working hours with respect to the municipality.

Link to employer's declaration on relief from work duties:

 Employer declaration

Pregnant women from week 28

Applying an extended prudence principle with focus on the unborn child, employees with work functions with close contact with patients, citizens or children, e.g. treatment or care tasks, must be reassigned to other tasks with no contact with citizens from week 28 of their pregnancy. If it is not possible to reassign the employee to other tasks with no contact with citizens, e.g. telephone consultations or similar, and working from home is not possible in the function or with regard to the tasks for which the pregnant employee is responsible, the pregnant employee should report absent for pregnancy.

FAQ about symptoms, test, children and close contact.

1.      What are the symptoms of COVID-19, and what should I do if I have these symptoms?

According to the Danish Health Authority, the typical symptoms of COVID-19 are similar to the symptoms you know from influenza and other infections in the upper respiratory tract. You feel unwell and you may have a dry cough, fever, breathing difficulties, muscle pain or a sore throat. Some people may also experience other symptoms such as headache, nausea, diarrhoea and loss of taste and smell. Symptoms and severity vary from person to person. 

If you have any symptoms, you must:

  1. Self-isolate
  2. Pay special attention to hygiene
  3. Pay special attention to cleaning
  4. Call your general practitioner who will assess your symptoms and perhaps refer you for a test, or contact your manager to arrange a test. 

Wear a face mask if you have to leave self-isolation for a short period, for example to be tested. 

Read more about what to do if you fall ill on the Danish Health Authority website.

2.      How can I get tested for coronavirus?

If you have symptoms:

Employees in the healthcare sector, and employees who work with vulnerable groups in the social sector, can be tested for coronavirus by agreement with their manager.

If your job is linked to a hospital, you can find more information about how to arrange an appointment on the hospital intranet and website. See also the Capital Region of Denmark website on corona tests for staff.

If you have no symptoms:

If you have no symptoms and want to be tested for coronavirus, book an appointment on coronaprover.dk.

Go to coronaprover.dk and follow the guidelines to arrange your appointment.

3.      When can I go back to work after having had symptoms of COVID-19, but a negative test result?

You can return to work immediately after you have received your negative test result.

See the guidelines from the Danish Health Authority: Guidelines for managing Covid-19 in the health service - 06.07.20

4.      When can I go back to work after having received a positive test result?

You can return to work once you have been free of symptoms for at least 48 hours. If you have no symptoms, you can return to work 7 days after your positive test result.

See the guidelines from the Danish Health Authority: Guidelines for managing COVID-19 in the health service - 06.07.20

5.      What should I do if my child has symptoms of COVID-19?

Contact your general practitioner (or call 1813) who will assess whether your child needs to be tested. If your job is linked to a hospital, you may find more information about how to arrange an appointment on the hospital intranet and website.

Your child is considered ill, and you can therefore take your child's first and second day of sickness, if possible. If your child is ill for longer than two sick days, you should contact your manager to arrange to work from home, take time off in lieu of pay, take care days or take holiday. If you have used all your days off from work, and working from home is not an option, you can talk to your manager about taking time off without pay.

You do not have to self-isolate as long as your child has not tested positive, and you can return to work.

See more in this folder A4 flyer to parents whose child has been tested for coronavirus.

6.      What should I do if my child has been in close contact with a person infected with coronavirus?

Contact your general practitioner (or call 1813) to be referred for a test. If your job is linked to a hospital, you may find more information about how to arrange an appointment on the hospital intranet and website.

Your child must home isolate. In the period in which your child is in home isolation, but is not ill, you cannot take your child's first and second day of sickness. If possible, you can arrange with your manager to work from home, take care days, time off in lieu of pay or holiday. If you have used all your days off from work, and working from home is not an option, you can talk to your manager about taking time off without pay.

If your child is under 14 years of age and has been sent home due to a case of Covid-19 at their daycare centre, preschool or school, then you can apply for parental leave benefits for up to 10 days, in accordance with Section 26a of the Parental Leave Act. Receiving the benefits is conditional upon e.g. you taking time off without pay because you are not able to work from home, have no care days or time off in lieu of wages available and that you do not take holiday. Cohabiting parents must both fulfill these conditions if they are both employed. Furthermore, the conditions in the Parental Leave Act for the right to benefits must also be met, including the employment requirement. In connection with an application for payment of benefits, Udbetaling Danmark will send you an employer declaration that the Region must sign.

You do not have to home-isolate as long as your child has not tested positive for coronavirus, and you can return to work.

See the Danish Health Authority Information for parents in the event of infection with coronavirus in daycare facilities, schools and other facilities for children and young people

7.      Can I go to work if someone in my household has tested positive for coronavirus? 

No, you must self-isolate and be tested as soon as possible. See the Danish Health Authority's information material for close contacts to a person who has tested positive for coronavirus.

When you are in self-isolation – and as long as you do not have any symptoms – you will be registered as taking time off with pay.  

See also Guidelines from the Danish Health Authority on tracing infection of people you have been in contact with

8.      Can I go to work if someone in my household has symptoms of COVID-19?

Yes, you can go to work as long as this person has not tested positive for coronavirus.

9.      Can I go to work if I have spent time with someone who is infected with coronavirus or has symptoms of COVID-19?

If the person you have spent time with has not tested positive for coronavirus, you can go to work.

If the person you have spent time with has tested positive for coronavirus, and you have been in close contact with this person, you should get tested. You must self-isolate and cannot go to work. See the Danish Health Authority's information material for close contacts to a person who has tested positive for coronavirus.

When you are in self-isolation – and as long as you do not have any symptoms – you will be registered as taking time off with pay. 

Holiday and time off with respect to the corona crisis (updated April 6th)

A new agreement means that, at shorter notice than normal, you may be asked to take up to five days off/holiday, if you have been sent home. If you are a part of the emergency staff, the situation may be reversed and you can transfer holiday to the next holiday year. 

Emergency staff

If you are a part of the corona emergency staff, the situation my dictate that you are unable to take holiday and time off due to you in this holiday year, which ends on 30 April.

You and your manager have the following options to transfer or pay the holiday due:

  • The 1st-4th weeks of holiday must normally be taken within the holiday year, but in this specific situation they may be transferred if, because of COVID-19, you do not have the option to take the weeks before the end of the holiday year. Your manager must have assessed that your presence at work is absolutely necessary, and that you therefore cannot take the holiday due to you. This transfer has statutory authority in the recently adopted Postponement of Holiday in connection with COVID-19 Act (Lov om udskydelse af ferie i forbindelse med COVID-19). The weeks can be transferred to the next holiday year, but they cannot be paid as additional salary instead.

  • The 5th and 6th weeks of holiday may paid as additional salary or transferred to the following holiday year in accordance with the usual legal provisions.

  • Unless otherwise agreed, if a 6th week of holiday is not taken, it will automatically be transferred if you are employed in the administrative centres (koncerncentrene) at Bornholm's Hospital or at Amager and Hvidovre Hospital. If you are employed at other hospitals and organisations, holiday will be paid automatically in May.

Staff sent home

On 24 March, it was agreed that regional employees who had been instructed by their employer not to work for all or part of the period from 28 March – 13 April 2020 must take up to five days of their entitlement to time off.

The purpose of the agreement is to help the regions manage the backlog of tasks when we return to normal. In line with all other public sector and private sector employees, the agreement is also a contribution to the paid period at home.

This means that:

  • If you have untaken entitlement to time off, you may be asked at one day's notice to take up to five days off in the period up to and including 13 April 2020. There is not much time to manage the new holiday agreement, but your manager will strive to give as much notice as possible and in dialogue with you.

  • You can take holiday days, 6th holiday-week days, time off in lieu and flexible hours (flextid). Care days and days especially arranged for older age groups (seniordage) may also be used at your request.

  • The time off must be taken as a whole days.

  • After talking with you, your manager will decide which type of holiday/time off is to be used, as well as when the days are to be taken within the period.

  • Time off already taken in the period from 13 March – 27 March is included in the calculation of the five days.

Hand wash and handshakes

Just like the rest of the citizens of Denmark, employees of the Capital Region of Denmark, must limit physical contact. For example, employees should whenever possible avoid giving handshakes. Regional employees should frequently wash hands and/or use hand sanitizer. Please find posters with good advice regarding avoiding the spread of infection here.

Furthermore, it is recommended that all physical meetings, as much as it makes sense, be replaced by other types of meetings, such as video conferences or similar.







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