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Developing and using inpatient experience surveys in three Scandinavian countries

​From the 9th European Forum on quality in health care, Copenhagen 2004.

3. august 2004

Presentation about the comparative study of in-patient evaluation at 62 public Danish hospitals.

The survey of 2002 is the second national survey of patient experiences in Denmark and is the result of the economy agreement for 2000 between the Government and the Danish Counties/The Copenhagen Hospital Cooperation. Here the government and the Danish counties agreed on performing a joint survey in all hospitals every second year.

The presentation covers the objectives of the survey, which are to compare and identify differences in patient experiences at hospital level on the themes:

  • Continuity and coordination of patient pathways
  • Care
  • Communication
  • Information
  • Patient involvement
  • Involvement of family
  • Free hospital choice
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