Measuring Patient Experiences at national level

​National Danish Survey of Patient Experiences

3. februar 2004

Based on an agreement between the Danish Ministry of Interior and Health and the Regional Councils, a common survey of Patient Experiences is performed in all publicly owned hospitals every second year. The aim of the survey is to establish a baseline for comparison of patient evaluation between hospitals. The themes investigated included:

  • Care
  • Continuity in care (special attention to the patient-doctor continuity and the interface between the secondary and primary health care sector)
  • Information
  • Clinical pathway co-ordination
  • Communication between patient and staff
The survey was first carried through in 2000 and repeated in 2002. The survey 2004 is currently under preparation (new themes are patient safety an involvement of patient and family).